VOIPGURU

IP Telephony, VOIP, Voice over IP, Guru, Nortel, Avaya, ShoreTel, Skype, Cisco, Mitel, Shoretel, 3Com, Smartphones, HP, RIM, Apple, Tablet, Google, Android, Cloud, Telecommunication, Project Management, Microsoft, Marketing, Technology, Playbook, iPad, Think Tank, Nikon, Travel, Wi-Fi, Food, Sustainability, Innovation, Sales and Marketing Technologist, Marketo, Salesforce.com

Friday, February 25, 2011

Long Live the Business Tablet – Bye Bye Laptop?

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Long Live the Business Tablet – Bye Bye Laptop? I have been waiting for the research firms to publish some numbers regarding the adaptatio...

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Wednesday, February 23, 2011

Apple iPad, RIM Playbook, Samsung Androids, HP Tablet, Sales Tools, Productivity and the Cloud: 7 Super Tips

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Apple iPad, RIM Playbook, Samsung Androids, HP Tablet, Sales Tools, Productivity and the Cloud: 7 Super Tips Tablets are the hot item and ...

The Need for Innovation is NOW!

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The Need for Innovation is NOW! There has been a lot of talk about innovation and Canada is lagging far behind its peers. Over time this w...

What? Can the PSTN be Shut Down?

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What? Can the PSTN be Shut Down? I will refer you to the excellent article put forth by Gary Audin, Delphi Inc. in July 2010 and his immen...

Tuesday, January 25, 2011

5 Ways to Improve Your IVR and Retain Customers

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5 Ways to Improve Your IVR and Retain Customers Lately, I have had to make many calls to different companies to resolve customer service i...

Tuesday, December 21, 2010

What’s with the Wireless G Revolution?

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What’s with the Wireless G Revolution? The Canadian wireless industry has been going through a series of revolutions the past 20 years as t...

Gartner's Top 10 Technologies for 2011

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I have been using my own small list of technology trends as discussion points with my customers. It seems that every CIO and Director has ob...

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About Me

John Leonardelli: John brings 30 years IT and telecommunications experience in various sales, management and operational roles. John's strong technical background has been focused on IP Telephony, Contact Centres, Video Conferencing and complex technical solutions. His certifications include ShoreTel, Nortel, Avaya, Cisco, Mitel, Tandberg and Telecommunications Management. As a Sales and Marketing Technologist he is able to simplify the complexities of CRM and Marketing Automation solutions. His educational background includes a degree in electronics engineering and telecommunications at Humber College of Applied Arts and Technology, where he also held a teaching position. Recent educational endeavors include several Sales and Marketing business programs at the Schulich School of Business. John is also skilled as a Sales and Marketing Technologist bringing Sales Automation and Marketing Automation tools together to drive revenues. John recently is a core member of http://www.onemillionactsofinnovation.org/. One Million Acts of Innovation is a non-profit group working to stimulate Canadian innovation by connecting people and sharing inspiring ideas to transform the nation.

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