VOIPGURU

IP Telephony, VOIP, Voice over IP, Guru, Nortel, Avaya, ShoreTel, Skype, Cisco, Mitel, Shoretel, 3Com, Smartphones, HP, RIM, Apple, Tablet, Google, Android, Cloud, Telecommunication, Project Management, Microsoft, Marketing, Technology, Playbook, iPad, Think Tank, Nikon, Travel, Wi-Fi, Food, Sustainability, Innovation, Sales and Marketing Technologist, Marketo, Salesforce.com

Tuesday, May 12, 2015

Canadians’ digital behaviours - Microsoft Study

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According to a new report from Microsoft Canada, which included an online survey of more than 2,000 Canadians, as well as an observation of...

Wednesday, March 25, 2015

CES 2015 - Internet of Things, M2M, Internet of Wearables and stuff

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This year the IofT, IofW and m2m has taken off for personal and business use. Look at Nest with their smoke alarm, camera and the thermostat...

CLASSIC PIZZA DOUGH RECIPE

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CLASSIC PIZZA DOUGH RECIPE Making pizza dough is very easy, it just takes some time and a little bit of effort. 500 g Caputo Type...

Thursday, January 8, 2015

Help! I've got an RFP

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Help! I've got an RFP Step 1: Read the RFP Read the RFP and understand what is required, if you have a solution and if you ca...

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Toronto TTC Apps to make the Commute Easier While in San Francisco and Tokyo, I found some transit apps to be highly useful as a tour...

Friday, December 19, 2014

Hello BlackBerry Classic - Old is new Again

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The Blackberry Classic is for the legacy user that needs to replace their older Bold with something newer. They want a secure device but als...

How to be a better call center agent and improve service – Supervisors take note!

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Call Center supervisors and Management need to take their eyes of the reports and look from the eyes of the consumer. Reports do not tell...

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About Me

John Leonardelli: John brings 30 years IT and telecommunications experience in various sales, management and operational roles. John's strong technical background has been focused on IP Telephony, Contact Centres, Video Conferencing and complex technical solutions. His certifications include ShoreTel, Nortel, Avaya, Cisco, Mitel, Tandberg and Telecommunications Management. As a Sales and Marketing Technologist he is able to simplify the complexities of CRM and Marketing Automation solutions. His educational background includes a degree in electronics engineering and telecommunications at Humber College of Applied Arts and Technology, where he also held a teaching position. Recent educational endeavors include several Sales and Marketing business programs at the Schulich School of Business. John is also skilled as a Sales and Marketing Technologist bringing Sales Automation and Marketing Automation tools together to drive revenues. John recently is a core member of http://www.onemillionactsofinnovation.org/. One Million Acts of Innovation is a non-profit group working to stimulate Canadian innovation by connecting people and sharing inspiring ideas to transform the nation.

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