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Thursday, July 15, 2010

Avaya one-x Portal Unified Communications Tool

For enterprise customers and SMB customers, Avaya offers some Unified Communication tools that can enhance their employee’s ability to communicate effectively.

One such solution is the one-X portal. IT managers have been asking for years for a lightweight very thin client PC solutions that don’t create management headaches and is VPN and firewall friendly. This solution is a browser based interface to Avaya telephony, messaging, mobility, conferencing, and presence services provided by Avaya Aura™ Communication Manager, Avaya Modular Messaging, Avaya Meeting Exchange, and Avaya Aura™ Presence Services.

Avaya one-X Portal does not require the installation of any application software on your desktop to deliver its basic functionality.

Users can use any internet connection to be able to communicate virtually anywhere – make calls, receive calls, check voice mail and place conference calls. You can even control your extension for extension to cellular and follow me applications.

The application that provides the greatest benefit is the ability to use “presence” functionality to see co-workers presence and be able to determine the ability to reach them via voice or instant messaging.

All this integration is connected back to the Communication Manager Server or IP Office platform providing benefits for large or small customers.

It’s Simple to install and simple to use and powerful in its ability to allow the user to effectively communicate from virtually anywhere.