The Secret Unified Communication questions you need to ask a potential customer

The Secret Unified Communication questions you need to ask a potential customer

1. •      What telephone system do you have today?
2. •      Who maintains it?
3. •      What limitations does it have?
4. •      Are you happy with your service provider?
5. •      Have you developed a road map or strategy to migrate to IP Telephony?
6. •      How well is your current communications solution meeting your internal and customer’s needs?
7. •      Will your network support QOS and bandwidth management?
8. •      What voice applications do you plan on leveraging to increase your productivity and enhance your customer’s experience?
9. •      What consideration have you given to Instant Messaging, Audo Conferencing, Video Communication or Mobility?
10. •      Do you have a mobile workforce?
11. •      Do you have an internal WiFi network?
12. •      What is your Bring Your Own Device – BYOD strategy?
13. •      What are your Top 3 IT Projects this year and next year?